Frequency Asked Questions
The Best Cleaning Connection For All Your Cleaning Needs
How do I make a cleaning appointment?
Ready to schedule your cleaning service with FirstClass? Simply click the 'Contact' link and fill out the form. Our customer service team will send you an email the same business day to confirm your reservation. You can also call 804-939-7488 to book your cleaning service over the phone. We look forward to serving you!
How many hours is a typical cleaning service?
There is no set amount of time - it all depends on the current condition of your home. To get a good approximation, take the number of bedrooms in your home and make that into hours. E.g. 2 bedrooms = 2 hours.
Do I have to be home when you are cleaning?
No, as long as you have a way to let us in when you are not home there is no reason for you to have to be there. However, if it makes you feel more comfortable we welcome you to stay and watch what we do. All of our house cleaning employees are trustworthy and friendly, they do have a schedule though so make sure to give them enough space to get their work done.
How will our relationship work?
At FirstClass Cleaning, we understand the significance of clear communication, especially regarding your valuable possessions and specific cleaning preferences. Our dedicated team values your trust and works tirelessly to earn it, providing dependable, budget-friendly, and exceptional cleaning services tailored to meet and surpass your expectations.
Are you okay with pets being in the home during a cleaning service?
Yes, we’re proud to be a pet-friendly company. If your pet is aggressive in any way, we recommend that you leave him or her outside or in a gated area to ensure the safety of our professional housecleaners. If you don’t plan on being home when we arrive, please let us know how to appropriately handle cleaning around your pet.
Are house cleaning services expensive?
No. The exact costs depends on how large your home is and the exact kind of cleaning you desire. Typically, house cleaning services are surprisingly affordable.
Experience Perfection in Cleanliness! Serving Richmond and Beyond!
Useful Links
- Spring Cleaning
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- Deep Cleaning
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- Move out Cleaning
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- 804-939-7488
- contact@firstclasscleaningrva.com
- Richmond, VA
- Henrico, VA
- Chesterfield, VA
- Hanover, VA
- Ashland, VA
- Goochland, VA
- Powhatan, VA
- Charles City, VA
- New Kent, VA
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